Service rating : Drive SA are great. Really good customer service and value
Product : Car was what i ordered. Only issue is SA car rental companies have no idea about booster seats for 6 year olds. What they provide is not right

Service rating : Excellent Service. Had to make last minute changes to my dates due to sudden hospitalization of a member of our family. Changes were confirmed within 2 days of my change request. Vehicle was ready for us on arrival at the airport.
Product : The down side of the trip was the type of vehicle. The offer of a vehicle in the top range of a selected class is very seldom available and I end up with the "or something similar" which more often than not is not what I would drive, even if it were to be given to me for free.

Can get a better rate than available booking directly with the car hire companies. The only slight downside is you don't know who your car is with until the booking is complete.

they should have informed me that I need to take credit card for showing the proof and not debit card
Which caused lot of stress and tension to me while I visited Bidvest car rental branch at airport
customer service from Drive South Africa is very poor as they haven't helped me when the car rental people called the customer service to convert my booking to fool proof booking

The car provided was clean and worked well for the approximately 4000 km included in our trip. Everything worked as expected for collecting and returning the car at the end of the trip.

Service in Worcester was excellent!